Help

Release Notes

Stay up to date with what’s new in Rizer Recycling. This page covers recent updates, improvements, and what’s coming next. How We Release Updates Rizer is a cloud-based application, so updates are deployed automatically. You don’t need to download or install anything — new features and improvements appear in your account as they’re released. We Release Notes

Frequently Asked Questions

Common questions about Rizer Recycling, organized by topic. If you don’t find your answer here, check the detailed articles in our documentation or contact support. General Questions What is Rizer Recycling? Rizer Recycling is a HubSpot add-on that helps sales teams re-engage lost deals and leads at the right time. It tracks closed-lost opportunities from Frequently Asked Questions

Troubleshooting

When something isn’t working in Rizer, this article helps you diagnose and fix it. Problems are organized by symptom — find what you’re experiencing and follow the steps to resolve it. HubSpot Connection Issues Connection Shows Disconnected Symptoms: Possible causes: Solutions: Your data is preserved. Reconnecting resumes normal operation. Unable to Connect Initially Symptoms: Possible Troubleshooting

Connecting Rizer with HubSpot

This guide walks you through linking your HubSpot account to Rizer. Once connected, you’ll be able to start the onboarding wizard and set up recycling right away. Step 1: Start the connection Click the Rizer sign-up link you received from our team. This creates your new Rizer account and begins the HubSpot connection process. Step Connecting Rizer with HubSpot

Configuring the middle tab

The Rizer Recycling app allows you to customize the display of key recycling data and functionalities directly on your HubSpot records. This guide walks you through the process of creating a new middle tab and adding Rizer Recycling app cards. Prerequisites Step-by-Step Instructions Additional Tips

Configuring the right side card

The Rizer Recycling app allows you to customize the display of key recycling data and functionalities directly on your HubSpot records. This guide walks you through the process of adding these cards to a specific object view in HubSpot. Prerequisites Step-by-Step Instructions Additional Tips